Machine not working? Tell us the machine and the problem, and we will call you back about the repair.
We reply within one working day – Monday to Saturday, 10:00 AM to 8:00 PM (closed Sunday). Industrial and household machines.
Quick checks before you send
- Thread breaking or skipped stitches: fit a new needle of the right system and size, flat side the right way, and re-thread with the presser foot up.
- Needle breaking: check that the needle is pushed fully up in the clamp and is not too thin for the fabric.
- Loose or uneven stitches: clean lint from under the needle plate and the bobbin case, then set the thread tension again.
- Error code on the display: note the exact code (for example E302) – it tells our team where to look.
Already sent a request? Check our reply with your request number.
Urgent? Call or WhatsApp +91-9643480908.
Need a part? Find spare parts.