BROTHER: frequently asked questions
Which BROTHER spare parts are available?
We currently list 734 BROTHER parts, including table stand accessories, loopers, thread guides, tensions and knives & blades. Every price shown includes GST, and a GST invoice is available.
How do I find the right part for my machine?
Match the part number printed on your old part or in your machine’s part book and search for it on our site. If you are not sure, call or WhatsApp us on +91-9643480908 with your machine model.
How fast is delivery?
We send every order by courier (DTDC) from our Delhi shop: Delhi NCR usually gets it the next day, most of India in 2–4 days, and far places (North-East, Jammu & Kashmir, islands) in about 6 days. The pincode check on each product page shows the courier’s estimate for your address.
Can I return a part?
Yes. Unused parts in their original packaging can be returned within 7 days with proof of purchase. Customised and special-order items cannot be returned.
Where is your shop?
Shankar Sewing Machine, 1629/14, Gali No. 14, Govindpuri, Kalkaji, New Delhi 110019. Open Monday to Saturday, 10:00 AM to 8:00 PM (closed Sunday). In business since 2002.